Descubra sua estadia em Melbourne

"The room is as good as ever. It has been almost 10 years. Every time I come to Melbourne, I stay in this hotel. The room type is reasonable. The kitchen, living room, bathroom and bedroom are all independent, and there is a washing machine. I really feel at home!"

"Nice hotel. Warm swimming pool and sauna, good point at this cold weather. Clean room everyday and more towels for my kids. Nice location near every where center of city . Also having bathtub inside, my kid very happy about this. Thanks Taynara for helping me alot"

"Room is decent, location is good. Do note that bathroom can be semi- see through. Also hotel do not provide in-room slippers. The plus point about the hotel is that they provide body lotion which I really appreciate ! Check-in/out can be slow especially when there is a queue, do be mindful and cater more time for this."

"Location: perfect to travelers and only few blocks away from the Queens Market and free tram zone Service: Friendly and helpful staff Cleanliness: Our room got some smell from the pipe and there was water in the kettle when I first use it The pillow is comfy"

"We arrived on Wednesday night and check-in was great—the girl at concierge (Asian background) was super friendly and even printed out a list of nearby bars and restaurants when I asked for recommendations. A really nice start to the trip! On Thursday, I started getting itchy bumps on my hands and arms. That night it got worse—I woke up scratching like crazy and saw my arms were covered in bumps I didn’t have earlier. On Friday morning, I asked concierge (Caucasian girl) to organise room cleaning, since we were told at check-in that housekeeping wasn’t daily over the Easter weekend. She took my name and room number and said she’d sort it. We came back at 2PM—room wasn’t cleaned. I followed up with the same girl and explained the situation, including showing her the bites on my arms. She didn’t ask if I was okay or show concern—just said, “Yeah your job is still here, they’re really busy but it will be done.” At 4:30PM we returned again. The beds had been made but nothing else—bins were still full, towels still wet, and worst of all, they reused the same sheets I suspected had bed bugs. I went downstairs again and spoke to another staff member (Asian background) who was super helpful and took it seriously. She made sure the room would be properly cleaned before our dinner. Another girl was about to go check the room herself and asked us to wait in the lobby, but the first staff member—who was helping another customer at the time—told her it was all sorted and it was okay for us to go up, so she didn’t end up checking it. These two girls were amazing and really helped turn things around. At check-out, the same girl who ignored the cleaning issue asked how our stay was. I told her what happened and all she said was “Thanks for letting me know.” The hotel itself is in a great location—close to Chinatown, QV, and lots of food. Parking is $45/day with unlimited in-and-out. Thanks to the helpful staff, we were able to enjoy the rest of our stay—but I really hope the hotel improves on consistency and takes health concerns more seriously."

"in fact，when we‘re in china，we also like this hotel，very nice to chinese and quite，we can have nice sleep here，easy to go everywhere in the city，good space in the center of merbourn，we‘ll choose it again next time！add pics： Victoria market very closing"

"The room is old, and the shower station is a bathtub. The overall feeling is like an old hotel in China, but it is clean and tidy. The water table is also clean, as is the toilet. It is quite comfortable to sit in the small living room, and there is a botanical garden at the door, and the air is great."

"1. The details of the room are very stylish. 2. There is a large bed and a sofa bed, as well as a Rubik's Cube for children to play with. This detail is worthy of praise. Suitable for families and parent-child travel. 3. There is a washing machine and complete tableware, but there is no stove. It is no problem to heat bread and milk in the microwave. 4. Big advantage: You can check out at 11 o'clock, and you can also apply for a later check-out under special circumstances! Other hotels have check-out at 10 o'clock! 5. The buffet is also good (Western style bread and snacks). 6. The location is good, very close to Chinatown, and the nearby attractions in the city center are within walking distance. The aquarium, train station, Federation Square, museums... are all nearby! Two words, convenient! Disadvantages: 1. Self-service check-in. Due to the delay of the flight, it was already past 11pm when I arrived at the hotel. The front and back doors of the hotel were closed. I called and said that an email had sent me the password, but the agency that booked the room did not forward it to me. , it took half an hour before a staff member came downstairs to help me get the key. 2. The water in the sink is not flowing smoothly, and the water is blocked even when I brush my teeth and wash my face. It is probably an old problem that cannot be solved. I was too lazy to bother with it in the middle of the night, so I just used the sink in the hall."

"Running out of ideas to write about because I have never seen a hotel with good prices, good location, extremely enthusiastic manager, attentive service... the strangest thing is that they don't accept tips because they say the owner already gave them."