Andaman Embrace Patong

Whenever we go to a hotel there are three things that stand out number one is the location and I can say the location of the hotel is very very good Number 2 the staff and their hospitality yes they greeted you with hello and smile on their face however when it comes to service and hospitality I saw certain rudeness if that's the right word in all the stuff or this was a low season and they have majorly a training staff so that can be also a reason for not having the high standards expected Number 3 is the food which I will say was okay breakfast was also good and you get variety of options Also please note for everything that you do in the hotel there is a process for example if you want to take us swimming towel first you have to go to reception take a card then they will show you as swimming towel and if you want to check out or you want a new tower you have to return the old one take the card give it back and take the new tower and this services available I think till even evening it from morning it also if you ask for extra plate they will ask you to sign a voucher that will say that you have taken 3 plates three spoon or anything so it is more like a process oriented not a holiday which I feel like Rooms were good and as I said against spacious and comfortable however too many processes were making me nervous Following is the snapshot of birthday cake that they built for my son it was free of course so I don't think I have anything to say about it it was a nice gesture

Had a great stay, definitely coming back again. Location, room and service was spot on. The food not so much but lots of options available outside of hotel

Love this hotel, it deserves higher rating! Our room was amazing and so is the pool. It’s family friendly as well. Location was close to eateries and beach. Recommend to rent a bike than taking grab because surprisingly the grab prices here are quite pricey. Nonetheless, will definitely come back with the kids!